Delivery Policy

Last updated: November 11, 2026

1. Who carries out delivery

Delivery is carried out by courier companies through our partner platform QuickShipper. The courier collects the order directly from the winery and brings it to the address specified by the buyer.

2. Delivery area

Delivery is available throughout Georgia, within the coverage area of the courier companies. When an order is placed, the app checks the address. If delivery to it is not yet possible, you will see this before payment and the order will not be placed.

3. Delivery time

• As soon as payment is confirmed, a courier is dispatched to the winery.
• Depending on the winery and your address, delivery takes from 1 hour to 5 days: within the same city — usually the same day; between regions — longer. The estimated time is shown before payment and on the order page in the app.
• Maximum delivery time: 5 days from payment.
• The order status ("Courier heading to the winery", "On the way", "Delivered") and the courier tracking link are shown in "My orders" in the app.

4. Delivery fee

• The fee depends on the distance from the winery to your address and on the courier company's rates.
• The exact amount is shown in the cart before payment and is added to the price of the wine.
• A single courier carries a maximum of 6 bottles. More than 6 bottles are split into several parcels (e.g., 8 bottles → 4 + 4), each with its own delivery fee.
• Wine from different wineries is shipped as separate orders, each with its own delivery fee.
• A single order may contain a maximum of 24 bottles.

5. Handover and age verification

18+ Alcoholic beverages are handed over only to persons aged 18 or over. On delivery, the courier checks the recipient's identity document. If the recipient is under 18 or cannot present the document, the order is not handed over and is returned to the winery (see the Return Policy, section 4).

Please provide an exact address (entrance, floor, apartment) and a phone number at which you can be reached.

6. Delayed or failed delivery

If delivery is delayed or fails for reasons attributable to us, the winery or the courier, we will contact you and offer redelivery or a full refund. If the courier was unable to collect the order from the winery, the amount blocked on your card is released automatically.

7. Inspection on receipt

Please inspect the packaging and bottles immediately upon delivery. In case of damage, notify us within 48 hours — see the Return Policy.