VintalePrivacy Policy
Last updated: November 11, 2026
This policy describes what personal data Vintale (LLC Vintale, ID code 405899924) collects, what it uses it for and how it protects it. Data is processed in accordance with the Law of Georgia on Personal Data Protection.
1. What data we collect
| Account | Name, email address or phone number (when signing in with Apple, Google or a phone number), and a profile photo if you upload one. |
|---|---|
| Order | Delivery address and its coordinates, the recipient's name and phone number, the wines ordered, the amount and the order status. |
| Payment | Only the payment identifier and status. We do not receive or store card details — they are processed by TBC Bank. |
| Wineries | For winery owners, additionally: legal name, bank account number (IBAN), the wine pickup address and a contact person. |
| Content | Wine photos, descriptions and ratings that you add. |
| Device | The camera is used only to recognize labels on the device; location is used only when you mark a winery on the map. To count the number of label scans, we store an anonymous device identifier. |
2. What we use the data for
- processing, payment and delivery of orders;
- notifications about order status and customer support;
- transferring funds to wineries;
- enforcing the age restriction and preventing fraud;
- fulfilling accounting and tax obligations established by law.
We do not sell data or use it for third-party advertising.
3. Who data is shared with
- The winery — the contents of the order and the information needed for delivery;
- QuickShipper and the courier company — the recipient's name, phone number and address;
- TBC Bank JSC — payment processing;
- Google (Firebase, Google Cloud) — data storage and server infrastructure; Google Maps — address search;
- Apple and Google — sign-in and purchases in the app stores (App Store, Google Play);
- Public authorities — only in cases provided for by law.
To create an AI video requested by a winery owner, the photo of the wine label and the wine description are processed using the Google Vertex AI and BytePlus services. This applies only to wine data and not to buyers' personal information.
4. How we protect data
- data is transmitted over an encrypted channel (HTTPS/TLS) and stored in Google Cloud's secure infrastructure;
- orders can be viewed only by the buyer, the respective winery and the administrator; a winery's financial data is accessible only to its owner and the administrator;
- card details are entered only on TBC Bank's secure page (PCI DSS standard);
- app requests are verified with Firebase App Check.
5. Retention period
We keep account data for as long as the account exists. Order and payment records are kept for the period required by Georgian tax and accounting legislation.
6. Your rights
You have the right to request access to, correction or deletion of the data we hold about you, as well as restriction of its processing. You can delete your account and the data associated with it yourself, from your profile in the app ("Delete account"). For other requests, email us at contact@vintale.ge. You have the right to lodge a complaint with the Personal Data Protection Service of Georgia.
7. Website
vintale.ge does not use advertising or tracking cookies.
8. Changes
When the policy is updated, the new version is published on this page with the date of the update.